
Pain & Persistent Symptoms FAQs
These chronic pain FAQs cover the questions I’m most often asked about persistent pain, neuroplastic symptoms, Pain Reprocessing Therapy and hypnosis.
About this approach
Are you saying my pain is not real?
No. Your pain is completely real.
All pain is an experience created by the brain and body. Sometimes there is an obvious physical reason for protection, such as an injury. At other times the brain can become very good at expecting pain or danger and keep producing protection even when the current situation does not fully explain the level of symptoms.
The question is not whether your pain is real. It is what may be causing your brain and body to keep producing it — and whether that response can change.
Are you saying this is just stress?
No. Stress can be part of the picture, but this is not about saying you are stressed, not coping, or doing this to yourself.
Modern pain science shows that pain is shaped by many things working together — including body signals, past experience, attention, expectation, emotion, meaning and context. I use the pain matrix as a practical way of mapping how those influences may be interacting for you.
Sometimes the brain and nervous system become very good at expecting a problem and producing protection automatically. That can happen with or without obvious conscious stress.
I have a diagnosis or scan finding. Is this still relevant?
It can be, yes.
A structural finding — such as arthritis, a disc bulge, inflammation, nerve involvement or an old injury — may be completely real and relevant. This work does not dismiss that.
But a diagnosis or scan finding does not always explain the whole pain experience: why symptoms vary so much, why they may ease when you are relaxed or absorbed, why they flare in certain situations, or why they continue long after expected healing.
Both things can be true: there may be a physical contributor, and the brain and nervous system may also have become more protective than the current situation requires.
I have been told nothing is wrong. Does that mean this is all in my head?
No.
Being told that nothing obvious has shown up on tests can be deeply frustrating, especially when your symptoms are very real. It may simply mean that the tests have not explained the whole experience.
This work looks at the wider picture: what your symptoms are doing, what changes them, what your brain and nervous system may be expecting, and whether neuroplastic processes could be contributing.
What exactly is neuroplastic pain?
Neuroplasticity simply means that the brain changes with experience. Whatever it repeatedly practises, predicts or prepares for becomes easier to do again.
That is useful when you learn to drive, speak a language or play an instrument. But the same learning system can also become very good at pain and protection.
When that learning begins to contribute to persistent pain, it is often described as neuroplastic pain. The pain is completely real — and the hopeful part is that neuroplasticity works both ways, so the brain can also learn something different.
How do I know if my pain or symptoms are neuroplastic?
It is often less about the name of the symptom and more about how it behaves.
Neuroplastic pain or sensitisation may be part of the picture when symptoms vary from day to day, change with stress or attention, ease when you are absorbed or away from pressure, spread or move, appear in particular situations or routines, flare hours after an activity, or sometimes allow you to do more than you expected without the symptoms you feared.
None of this proves anything on its own. Pain and persistent symptoms should always be medically assessed first. But these patterns may suggest that the brain and nervous system have become part of the problem — and therefore part of the solution.
What kinds of symptoms or conditions might this approach be relevant for?
This approach may be relevant for people living with persistent pain or symptoms where sensitisation appears to be part of the picture.
That may include fibromyalgia, persistent back or neck pain, pelvic pain, migraine, IBS-type symptoms, chronic fatigue, Long Covid-type symptoms, post-injury pain, post-surgical pain or persistent or recurring sports-related pain.
This is not about treating a medical condition instead of medical care. It is about working with the brain and nervous system where they may be amplifying or maintaining symptoms.
I have tried everything. Why would this be different?
Many people have tried approaches that focus mainly on the site of the pain: the back, hip, shoulder, gut, pelvis, head, or wherever the symptoms appear.
This work looks at the wider pattern: what your brain and nervous system may be expecting, what changes your symptoms, and whether fear, attention, tension, avoidance or other protective responses are helping to keep the cycle going.
Rather than using one technique for everyone, we test ideas together and use what happens as information.
My doctor has never mentioned this. Why not?
Pain science has moved quickly, and it takes time for newer understanding to filter into everyday healthcare.
Doctors and consultants are usually working under pressure, with limited time, and their role is often to rule out serious disease, diagnose where possible and offer medical treatment. This work sits alongside that. It does not replace it.
About hypnosis
Will I be in a trance?
Not in the way most people imagine.
Hypnosis is a state of focused attention. It can feel a little like being absorbed in a film, music, a book, a daydream, or a sporting flow state. You remain aware and in control throughout.
It is less like going under and more like turning attention inward.
What does hypnosis have to do with pain?
Knowing something is safe and feeling safe are not always the same thing.
You may know that a movement is medically safe, but your body still braces. You may understand that a sensation is not dangerous, but your system still reacts as if it is.
Clinical hypnosis uses focused attention, imagery and suggestion to help the brain rehearse a different response before you gradually test it in everyday life. It is one way of giving the brain something new to practise.
Do I have to use hypnosis?
No. Hypnosis is never compulsory.
If it does not appeal to you, we can use visualisation, imagery or other forms of mental rehearsal instead. The aim is the same: helping the brain and body practise a different response.
What if I cannot be hypnotised?
Most people can experience some form of hypnosis, because it is really about attention, absorption and imagination.
Some people find it easy. Others need practice. If you find it hard to let go, that is not a problem or a failure. It is just something we work with gently.
Is hypnosis safe?
Clinical hypnosis is generally considered safe when used appropriately by a trained practitioner.
You remain aware, can speak at any time, and can stop whenever you choose. We always agree what we are working on beforehand.
Will you make me do anything I do not want to do?
No.
Stage hypnosis has created a lot of unhelpful myths. Clinical hypnosis is collaborative. I am not taking control of your mind. We are using attention, imagination and suggestion in a purposeful way to help your nervous system practise something different.
About the work
Is this therapy?
Yes — it is structured, evidence-informed therapeutic work, but it is also practical and collaborative.
We usually begin with where you are now, what has been happening, and where you want to get to. If earlier experiences are clearly relevant, we may explore them carefully, but this is not automatically about going back through your childhood.
Sometimes the work is mainly about pain education, regulation, attention, movement and confidence. Sometimes it also involves emotion, boundaries, pressure, grief, anger, fear or things that have not had enough space to be expressed.
We go at your pace.
What are sessions like?
This work is practical, collaborative and tailored to you.
I think of it as two scientists working together. We form a hypothesis, try something carefully, notice what happens and use that information to decide what to do next.
Pain Reprocessing Therapy is at the heart of the work. Where useful, I may also draw on clinical hypnosis or visualisation, attention training, breathing practices, ACT, CBT, mindfulness, writing exercises or gentle behavioural experiments.
There is no expectation that every exercise will work perfectly. What happens is information — and we use it.
Do I have to believe it will work?
No.
Scepticism is completely understandable, especially if you have tried many things already. What matters more is a willingness to be curious, practise between sessions, and test things gently.
Often, understanding follows experience rather than the other way round.
What if my pain or symptoms flare during the work?
We plan for that.
A flare does not automatically mean something has gone wrong. It can give us useful information about what your system is expecting, what was happening around the flare, and how you responded to it.
Part of the work is learning how to respond to flares with less fear and more steadiness.
Is this suitable alongside my current treatment or medication?
Yes. This work is designed to sit alongside appropriate medical care, not compete with it.
I encourage you to stay connected with your GP, consultant, physiotherapist or healthcare team. I will never ask you to stop medication, ignore medical advice or step away from treatment.
What if I am not suitable for this work?
I will tell you honestly.
This work is not right for everyone. If I feel another approach would be safer or more appropriate, I will say so and suggest alternatives where I can.
Practical questions
How do sessions work?
Sessions are mainly online via Zoom, from your own home.
You will need a quiet space where you will not be disturbed and a reasonably reliable internet connection. Ongoing sessions are usually 60 minutes. The assessment and first session is up to 90 minutes.
Why online? Is it as effective as in person?
Online work can be highly effective.
For persistent pain and symptoms, working from your own environment can sometimes be an advantage. You can connect from the comfort of home, without the extra pressure of travelling, parking, or having to get yourself somewhere on a difficult day.
How quickly will I see results?
Some people notice early shifts. For others, change is more gradual.
It depends on how long the pattern has been present, how sensitised the system is, what else is happening in your life, and how much opportunity you have to practise between sessions.
You will begin learning useful tools from the first session.
How many sessions will I need?
The Pain Matrix Recovery Programme is designed around up to eight sessions, because repetition and continuity can be important — but you are never tied into eight.
Some people may need fewer sessions; more complex or longstanding patterns may benefit from the full programme. We review what is changing as we go and decide together what is useful.
What if I need more sessions afterwards?
Some people may benefit from further support; others may feel ready to continue independently. The aim is not long-term reliance on therapy. It is to help you build understanding, confidence and skills you can increasingly use for yourself.
What do you charge?
The first step is a free 20-minute introductory call, with no obligation.
The assessment and first session is up to 90 minutes and costs £120. It is a standalone session, so you do not have to commit to further sessions.
Ongoing sessions are 60 minutes and cost £80 each. The programme is designed around up to eight sessions, but there is no requirement to purchase or commit to all eight in advance. We review progress as we go.
What if I need to cancel or rearrange?
I understand that life happens. Sometimes illness, emergencies or unexpected situations mean a session needs to be rearranged, and I will always try to be fair and reasonable.
I do ask for as much notice as possible, ideally at least 48 hours, because your appointment time is held specifically for you and may otherwise have been offered to someone else.
If a session is cancelled with less than 48 hours’ notice, a 50% cancellation fee may apply. Genuine emergencies are, of course, a different matter.
How do I get started?
You can book a free 20-minute introductory call. This gives us a chance to talk through what has been happening, answer your questions, and see whether this approach feels like the right fit.
If you are not quite ready to book, or you have a question first, you are very welcome to email me at julie@juliehorton.com.
Still have a question?
If your question hasn’t been answered here, or you’re wondering whether this approach might be a good fit for you, you’re very welcome to email me at julie@juliehorton.com, or book a free introductory call.